Last updated 7 September 2026.
These Terms of Service ("Terms") govern access to and use of Bleinks (the "Service"), operated by Vaitly Limited (trading as Bleinks) ("Company", "we", "us"). Vaitly Limited is registered in England and Wales under company number 16814185, with registered office at Mill House Penrhos Farm, Nantgarw, Cardiff, Wales, CF15 7UN.
By creating an account, clicking to accept, or using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service. If you use the Service on behalf of an organisation, you represent that you have authority to bind that organisation, and "you" includes that organisation.
1. The Service
Bleinks lets you upload PDF documents, place electronic signature and related fields, request signatures from recipients, and download a sealed PDF with an audit certificate. We do not provide legal advice. The Service is a technology tool, not a law firm, notary, or substitute for professional advice. You are solely responsible for the content, legality, and suitability of documents you send and for determining whether an electronic signature is appropriate for your use case.
2. Account and eligibility
You must be at least 18 and able to form a binding contract under applicable law. You must provide accurate registration information and keep credentials confidential. You are responsible for all activity under your account. Notify us promptly at hello@bleinks.com if you suspect unauthorised access.
3. Acceptable use
You must not (and must not allow others to):
- upload or send documents you lack rights or authority to use;
- impersonate any person or misrepresent affiliation;
- upload malware, unlawful content, or material that infringes intellectual property, privacy, or other rights;
- harass, defraud, or harm others through the Service;
- probe, scan, reverse engineer (except to the limited extent permitted by law), bypass rate limits, plan limits, or security controls;
- use the Service for spam or bulk unsolicited signing requests;
- use the Service in breach of sanctions, export, or anti-abuse laws.
We may investigate suspected misuse and suspend or terminate access where we reasonably believe these Terms or applicable law have been breached, or where continued access presents legal, security, or operational risk.
4. Electronic signatures — important limitations
Signatures captured via the Service are intended to support simple electronic signatures under the UK Electronic Communications Act 2000 and, where relevant, eIDAS as simple electronic signatures (SES). The Service does not by default provide qualified electronic signatures (QES), advanced electronic signatures (AES) under eIDAS with certified devices, or notarisation.
An audit certificate records technical evidence (such as timing, IP/user-agent metadata, and field completion). It does not guarantee that a court will accept a particular document, that a signer had legal capacity, or that your transaction meets sector-specific formalities (for example some property, wills, or regulated filings). You must obtain your own legal advice for high-value or regulated use cases and for identity verification beyond what the Service provides.
5. Your content and licence
You retain ownership of documents and data you upload ("Customer Content"). You grant us a worldwide, non-exclusive licence to host, process, transmit, display, and create derivative technical copies of Customer Content solely to provide, secure, and improve the Service (including generating sealed PDFs and audit certificates). You represent that you have all rights and consents needed to upload Customer Content and to invite recipients.
We own the Service, software, branding, and all related intellectual property. These Terms do not transfer any Company IP to you other than a limited, revocable right to use the Service during your subscription in accordance with these Terms.
6. Plans, billing, and changes
Free and paid plans (including Pro and Business) are described on the pricing page. Paid plans are billed in advance through Stripe, in pounds sterling, or in US dollars for customers in the United States; VAT or sales tax is added at checkout where it applies. Subscriptions renew automatically until you cancel. You may cancel at any time from Settings or the billing portal; cancellation takes effect at the end of the period already paid for, and you keep your plan until then. If a renewal payment fails you keep your plan for a short grace period while Stripe retries the card; if it still fails, the subscription ends and the account returns to Free.
Your right to cancel and our refund promise. Consumers in the UK and EU have a statutory right to cancel a purchase of digital services within 14 days. Because a paid plan starts working the moment you buy, you agree that we activate it immediately, and you keep that right regardless. We go further: any purchase or renewal can be refunded in full if you ask within 14 days, no questions asked. How to ask, and the model cancellation form, are on the refunds page. Nothing here affects your statutory rights.
We may change Free plan limits, features, or pricing prospectively. For material adverse changes to paid plans, we will give reasonable notice (typically at least 14 days) by email or in-product notice. Continued use after the effective date constitutes acceptance.
7. Data protection
Our processing of personal data is described in the Privacy Policy. Where we process Customer Content as your processor, you instruct us to process that data to provide the Service. You remain responsible for your own compliance (including providing privacy notices to signers and having a lawful basis to share their contact details with us).
8. Confidentiality
Each party must protect the other's confidential information with reasonable care and use it only to perform under these Terms, except where disclosure is required by law or the information is already public through no fault of the receiving party.
9. Third-party services
The Service depends on third parties (for example Firebase, Stripe, email, hosting). We are not responsible for outages or acts of those providers beyond our reasonable control, though we remain responsible for how we configure the Service.
10. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT DOCUMENTS WILL BE LEGALLY ENFORCEABLE IN ANY JURISDICTION.
11. Indemnity
You will indemnify and hold harmless Vaitly Limited, its officers, and staff against claims, losses, damages, and reasonable costs (including legal fees) arising out of: (a) Customer Content; (b) your use of the Service; (c) your breach of these Terms; or (d) disputes between you and your signers or counterparties — except to the extent caused by our wilful misconduct.
12. Limitation of liability
Nothing in these Terms excludes or limits liability that cannot be excluded under English law (including death or personal injury caused by negligence, or fraud).
Subject to the previous sentence: (a) we are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, goodwill, or data, even if advised of the possibility; and (b) our aggregate liability arising out of or relating to the Service or these Terms is limited to the greater of (i) the amounts you paid us for the Service in the twelve (12) months before the claim and (ii) one hundred pounds sterling (£100).
13. Suspension and termination
You may close your account at any time in Settings. We may suspend or terminate access immediately for breach, legal risk, non-payment, or to protect the Service. On termination, your right to use the Service ends. Provisions that by nature should survive (including IP, indemnity, disclaimers, liability limits, and governing law) survive termination.
14. Force majeure
We are not liable for delay or failure caused by events beyond reasonable control, including infrastructure outages, denial-of-service attacks, changes in law, or supplier failures.
15. Changes to these Terms
We may update these Terms. For material changes we will give at least 14 days' notice by email or prominent notice where practicable. Continued use after the effective date constitutes acceptance. If you do not agree, you must stop using the Service and cancel any paid plan.
16. General
These Terms are the entire agreement regarding the Service and supersede prior discussions on the same subject. If a provision is unenforceable, the remainder stays in effect. You may not assign these Terms without our consent; we may assign them in connection with a reorganisation or sale. No waiver is effective unless in writing. Notices may be sent to the email on your account and to hello@bleinks.com.
17. Governing law and disputes
These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, without prejudice to any mandatory consumer protections that apply if you are a consumer.
Contact
Vaitly Limited (trading as Bleinks)
Company number 16814185
Mill House Penrhos Farm, Nantgarw, Cardiff, Wales, CF15 7UN
Email: hello@bleinks.com
Privacy / Information Officer (Nasir Shiraz): info@vaitly.com